You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Just all of a sudden if I try to send streaming content via Airplay to my tv the video will go black on both screens, tv and computer, but I can perfectly hear the audio through the tv speakers. I have checked connections and restarted absolutely everything. Any clues? TIA
Apple TV (2nd gen)
Some content is not compatible for AirPlay to older models Apple TV.
- Some content may require for AirPlay an Apple TV (3rd generation or later, or AirPlay 2-enabled device).
- Some content may require for AirPlay an Apple TV (4th generation or later, or other AirPlay 2-enabled device).
It will depend on decisions by the content provider. Many content providers are informative enough to list their AirPlay requirements, so check that.
Hearing audio but not seeing video is a common symptom for video incompatible with the AirPlay-receiving device.
Some content is not compatible for AirPlay to older models Apple TV.
- Some content may require for AirPlay an Apple TV (3rd generation or later, or AirPlay 2-enabled device).
- Some content may require for AirPlay an Apple TV (4th generation or later, or other AirPlay 2-enabled device).
It will depend on decisions by the content provider. Many content providers are informative enough to list their AirPlay requirements, so check that.
Hearing audio but not seeing video is a common symptom for video incompatible with the AirPlay-receiving device.
Airplay not showing streaming content, only audio
