No reachable address for Facetime?

When logging into FT on my Mac it says, "this account has no reachable addresses. Please sign into appleid.apple.com in order to add one." I log into my account... but then what?!

MacBook Air

Posted on Apr 23, 2021 6:31 PM

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Question marked as Top-ranking reply

Posted on Apr 24, 2021 12:45 PM

Hello NurseNaomi,


It sounds like you need to know how to add your reachable address in Manage your Apple ID.


Here's a resource on this topic. From "Additional email addresses" in About your Apple ID email addresses - Apple Support:

    1. "Sign in to your Apple ID account page.
    2. Click Edit in the Account section.
    3. Under Reachable at, select Add More.
    4. Enter your additional email address and we'll send a verification to that address. Didn't get the email?
    5. Enter the verification code and click Verify."


If you're still encountering the error, also take a look at If FaceTime isn't working on your Mac - Apple Support


Hope this helps.


Have a good weekend.

1 reply
Question marked as Top-ranking reply

Apr 24, 2021 12:45 PM in response to NurseNaomi

Hello NurseNaomi,


It sounds like you need to know how to add your reachable address in Manage your Apple ID.


Here's a resource on this topic. From "Additional email addresses" in About your Apple ID email addresses - Apple Support:

    1. "Sign in to your Apple ID account page.
    2. Click Edit in the Account section.
    3. Under Reachable at, select Add More.
    4. Enter your additional email address and we'll send a verification to that address. Didn't get the email?
    5. Enter the verification code and click Verify."


If you're still encountering the error, also take a look at If FaceTime isn't working on your Mac - Apple Support


Hope this helps.


Have a good weekend.

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No reachable address for Facetime?

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