You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I am trying to connect my Apple Watch to my phone and it keeps coming up that the watch is unable to software update as it is not connected to the internet
My phone is connected to the internet.
I have tried on wifi, 4G, tried turning my blutooth off, my iOS is up to date, I’ve reset both devices, I have deleted and re downloaded the app.
Any other ideas?
I suggest the following.
I suggest the following.
Elisemag wrote:
I am trying to connect my Apple Watch to my phone
I guess this means (or implies) the Apple Watch is not paired to the iPhone. So your iPhone's internet connection is irrelevant if the Apple Watch is not aware of it.
If your Apple Watch isn't connected or paired with your iPhone - Apple Support
Are you using your iPhone's Watch app? Does it show your Apple Watch under My Watch at the top? What do you see when you go to My Watch > General > Software Update within the iPhone's Watch app?
I am using the app.
i can’t get as far as pairing the watch because it stops at the software part. I hold the watch to the phone and it accepts that then wants to update the watches software which shows the internet errors
when I click on ‘my watch’. It says ‘start pairing’ which always fails
(ps thank you for your prompt help)
Thank you however I am trying to do the initial set up with the watch and phone however won’t let me go any further until it is updated
iPhone XR
IOS 14.4.1
I have tried all of those 😊
Then as the article linked above says under "Get Help":
"If you still need help, contact Apple Support."
Apple Watch connection
