Malware and Ext. Hard
Yesterday On my MacBook Air that was bought new December 2019 I opened safari and was checking Email when a pop up appeared. That read “StandartProductd” will damage your computer. This file was downloaded on an unknown date. Report malware to apple to protect other users. At the bottom we’re 2 boxes, show in finder and ok. Neither of which does anything when clicked on, but closes pop up for 1 or 2 seconds. Tried dragging to trash but no luck. Pop up has totally disabled access to internet. After several tries of rebooting with apple on the phone, she suggested buying a 1TB external HD to back up data, and apple would reinstall software. My question is will the malware load into the Ex. HD, and then back into my cleaned up MacBook.
MacBook Air 13″, macOS 10.15