Will factory reset help with virus being deleted?

I opened a page for a potential job and ever since then have been getting notifications that I have a virus. Now I have my Norton Program installed and now when im on safari im getting a notification that an external computer is attempting to connect to my MacBook.

Would a factory reset solve this issue or help with removing the issue?

MacBook Air, macOS 14.1

Posted on Nov 21, 2023 2:05 PM

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2 replies

stedman1

Level 10

264,070 points

Nov 21, 2023 2:06 PM in response to J_e8989

No virus is involved.

No factory reset is required.

Please see the very informative user tip below.

Stop unwanted Notifications - Apple Community

tbirdvet

Level 6

16,807 points

Nov 21, 2023 4:44 PM in response to J_e8989

In addition you do not need Norton anti virus software. It will only cause other issues.

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Will factory reset help with virus being deleted?

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