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Mzrt1315 Author

Level 1

4 points

My iPhone XR dies with battery remaining

I have noticed that my phone turns off and won’t turn back on while still having battery remaining. Specifically when it is at 10-13%

iPhone XR

Posted on Feb 24, 2021 12:58 PM

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2 replies

mario49

Community Specialist

Feb 26, 2021 11:39 AM in response to Mzrt1315

Hey there Mzrt1315,

Thank you for posting in Apple Support Communities.

It sounds like your iPhone turns off even though the battery percentage is around 10%. We'll be glad to help you.

Check out the battery health under Settings > Battery > Battery Health. You can see if there are any issues with the battery there. Learn more about this with the guidance here: iPhone Battery and Performance

If you need more help, connect with us here: Get Support

Take care!

Feb 26, 2021 11:42 AM in response to Mzrt1315

You should never let the battery drops so low.

Charge it when not in use.

My iPhone XR dies with battery remaining

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