My mac shuts down mid-chime during boot up

help me! My macbook pro early 2015 shuts down during the chime at bootup! The battery had already been replaced to no avail. I have also tried doing safe boots, removing cache, and all that stuff. What should I do and does anyone know what’s happening? Anyone encountered this problem before?

MacBook Pro 13″, macOS 10.15

Posted on Feb 9, 2021 09:35 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 9, 2021 10:07 PM

Hi,

Resetting SMC could solve your issue.

How to reset the SMC of your Mac - Apple Support

If it doesn't help, you'd better contact Apple Support or make Genius Bar reservation if your neighborhood retail Apple Store is open or find near you opened Apple Authorized Service Provider to be examined your MacBook Pro more carefully.

Contact Apple for support and service - Apple Support

https://www.apple.com/retail/geniusbar/

Apple - Find Locations - Location Selector


1 reply
Question marked as Top-ranking reply

Feb 9, 2021 10:07 PM in response to bpmontilla

Hi,

Resetting SMC could solve your issue.

How to reset the SMC of your Mac - Apple Support

If it doesn't help, you'd better contact Apple Support or make Genius Bar reservation if your neighborhood retail Apple Store is open or find near you opened Apple Authorized Service Provider to be examined your MacBook Pro more carefully.

Contact Apple for support and service - Apple Support

https://www.apple.com/retail/geniusbar/

Apple - Find Locations - Location Selector


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My mac shuts down mid-chime during boot up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.