You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

jjajajakak Author

Level 1

5 points

apple tv going black with sound

does anyone else’s apple tv randomly go to a black screen with sound and then back to normal? i don’t feel like paying money to get it “fixed” if i can figure it out and do it at home myself.

Posted on Jan 30, 2021 3:01 PM

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

143,058 points

Posted on Jan 31, 2021 12:06 PM

Please be specific and disclose your model Apple TV. Identify your Apple TV model - Apple Support

However, an interruption in the signal could be caused by a faulty HDMI connection.

- Verify that the HDMI plugs are seated firmly in the ports on both sides.

- Verify that the cable is good, by comparing the use of a different cable.

- Verify that the HDMI port on the TV or receiver has good circuitry, by comparing the use of a different port.

View in context

apple tv going black with sound

Similar questions