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User profile for user: Lulurobertson
Lulurobertson Author
User level: Level 1
5 points

Itunes will not play a track I purchased

I purchased a track yesterday and it played on my computer fine. I have gone to it today and it says this computer is not authorised - I authorise it although it has already been authorised and says that I have now re-authorised this computer - then go to play it again and exactly the same thing happens. So I reauthorise it and off we go again, exactly same thing happens, it wont play and says computer is not authorised?!! Maddening!!!! I have no idea why.......I have authorised maximum 5 computers so I deauthorised them all and then just authorised this one.... that didnt work either. HELP

Posted on Jan 30, 2021 1:53 AM

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User profile for user: turingtest2
turingtest2
User level: Level 10
274,564 points

Posted on Jan 30, 2021 1:55 AM

Repeated requests to authorize an already authorized computer for store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes for Windows prompts you to authorize your computer when you try to play purchases - Apple Support.


tt2

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User profile for user: turingtest2
turingtest2
User level: Level 10
274,564 points

Jan 30, 2021 1:55 AM in response to Lulurobertson

Repeated requests to authorize an already authorized computer for store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes for Windows prompts you to authorize your computer when you try to play purchases - Apple Support.


tt2

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Itunes will not play a track I purchased

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