You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Computer authorisation for Itunes

I have authorised my computer. However, a track off a recently bought album will not play. I get a message saying that "this computer is not authorised to play this track, please authorise it". I have re-authorised my computer several times but still get the same message. I am getting frustrated

Posted on Nov 29, 2019 11:27 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2019 11:13 AM

Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.


tt2

Similar questions

1 reply
Question marked as Top-ranking reply

Nov 30, 2019 11:13 AM in response to Yatyisam

Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.


tt2

Computer authorisation for Itunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.