Iphone XR Screen frozen

I have an XR and my screen is totally frozen. You cannot swipe to power off. When I do a force restart, ie. Press Up volume once, press Down volume once, and then hold side button down until apple logo starts. Comes back to home screen but it is still frozen. I have tried several times. Anyone have a solution?

Posted on Jan 14, 2021 02:20 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 14, 2021 02:34 PM

You will need to follow the instructions in this guide published by Apple ➔ If your iPhone is Non-Responsive or Frozen since Force ReStarting has not resolved the issue.


Axel F.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone XR Screen frozen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.