unable to use share function on iPad air 3 on OS 14.3

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Kiloran45 Author

Level 1

5 points

unable to use share function on iPad air 3 on OS 14.3

Recently the Share function has stopped working on my iPad air3

I have reset the iPad and updated to OS 14.3 but Share still not working

I do not have What’s App

iPad Air 3, iPadOS 14

Posted on Dec 20, 2020 6:40 AM

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Answer 1

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Kiloran45 Author

Level 1

5 points

Dec 23, 2020 6:46 AM in response to Joseph_S.

Hello Joseph_S.

Many thanks for replying to my problem which is extremely annoying and frustrating as the Share function is something which I used frequently.

When I try to share a webpage using Safari, Edge, Chrome browser there is no response to any destination which I select. The most common sharing goes to Messenger but other destinations still give no response.

I have tried using the Share function on the BBC website, which is not the Share button on my iPad, but this also fails to send.

Would a Factory Reset solve the problem?

Many thanks once again for replying

Regards

John

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Answer 2

Kiloran45 Author

Level 1

5 points

Dec 29, 2020 8:39 AM in response to Kiloran45

Thanks for all replies but it seems to be Messenger which is the problem as I can Share/Send to other Apps but Messenger doesn’t seem to accept any shares.

I have re installed Messenger but problem still exists.

I have resorted to Copy and Paste for Sharing and this works for me so I will mark the post as Solved

Many thanks once again for your help.

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Answer 3

Joseph_S.

Community Specialist

Dec 22, 2020 12:18 PM in response to Kiloran45

Hello Kiloran45,

Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with sharing content on your iPad. We're happy to assist.

Are you looking to share photos and videos? If so, check out the steps in our guide here: Share photos and videos on iPad

If this issue is only occurring when attempting to share from a specific app, we recommend the steps here: If an app unexpectedly quits, stops responding, or won’t open This includes force quitting and restarting the app, and that all third-party apps are up to date.

Cheers!

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Answer 4

raina_b22

Community Specialist

Dec 26, 2020 8:44 AM in response to Kiloran45

Hi Kiloran45,

Thanks for the information. To clarify, is this issue still occurring after completing the steps for restarting your iPad, and force closing the related apps? We ask as a factory reset is a very intense step and the troubleshooting in the article previously shared can help.

If needed, you can find the individual steps for restarting your iPad and force closing the apps below.

How to force an app to close on your iPhone, iPad, or iPod touch

Restart your iPad

If the issue continues, we'd recommend reaching out to Apple Support

Best!

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Answer 5

MoonJ.

Community Specialist

Dec 29, 2020 10:04 AM in response to Kiloran45

Hello Kiloran45,

Thanks for the information. You should be able to utilize the share feature as outlined in the section "Share, save, print, copy, or delete a message or attachment" in the guide here: Send photos, videos, and audio messages on iPhone

As you've attempted some great troubleshooting steps and the issue continues, we recommend you Contact Apple Support

Take Care!

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unable to use share function on iPad air 3 on OS 14.3

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