Share function not working on iPhone

I have lost the Share function on my iPhone (17.1.2). If I click the share button, I get the menu of options to share. None of them work. If I restart, they work once, then stop working. How do I fix this?

iPhone 13 mini

Posted on Dec 31, 2023 6:28 AM

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8 replies

Dec 31, 2023 3:07 PM in response to Lawrence Lessig

Here's an update. After doing everything I could find recommended across the communities — removing WhatsApp, resetting network settings, resetting all settings — I called Apple support. The agent was able to confirm it was a problem, but not well understood. She suggested I first try to hard update my iPhone, and if that didn't work, then do a full restore. The full restore, of course, would require I completely rebuild my phone — I've got 11 pages of apps, so a total mess of time lost — and even then, there was no promise it would work.


I'm waiting till someone figures out what this problem is. But it has really crippled functionality...

Jan 14, 2024 3:49 PM in response to Lawrence Lessig

Lawrence - thanks for posting the problem. Think I've got the same issue.

Tried to "Share" a photo from the iPhone to the computer but after pressing the little box with the up-arrow it turns faded and won't work.


Attached is a screen shot of the message on the phone that refers to iOS 17.2.1. (taken using the 'old iPhone', that still works, of the newer iPhone that has a problem).

Wasn't really paying attention when the message showed up... here is hardly ever a problem....HOWEVER, it appeared the phone was updated, but then again, maybe not. Based on the problem, probably not.




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Share function not working on iPhone

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