You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: catheringgg
catheringgg Author
User level: Level 1
8 points

ios 14.2 won't install on my iphone

I am trying to install the ios 14.2 update to my iPhone 6s. The last update my phone received was 12.4.1, so it's been awhile. After clearing up my storage I was able to successfully download the update, but every time I try to install it, it gives me a generic error message saying "an error occured installing iOS 14.2". I have tried restarting my iphone. It's also connected to internet and charging. I don't know what I'm missing or how to make the update install properly.

iPhone 6s, iOS 12

Posted on Nov 19, 2020 7:54 PM

Reply
Question marked as Top-ranking reply
User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,592 points

Posted on Nov 19, 2020 7:58 PM

Does your iPhone have at least 4GB - 6GB of free storage space to download and complete the installation process?

You can also try and update your iPhone by connecting it to a computer.


Axel F.

View in context

Similar questions

5 replies

ios 14.2 won't install on my iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up