FaceTime photos not saving

took some photos recently on FaceTime and they saved just fine. Now they’re not. I’ve tried all troubleshooting

iPhone XR, iOS 14

Posted on Nov 7, 2020 12:43 AM

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Question marked as Top-ranking reply

Posted on Nov 7, 2020 01:23 AM

Know the reason here --> Take a Live Photo in FaceTime on Mac - Apple Support


"Note: To capture a Live Photo in a one-on-one call, both you and the other person on the call must be using the latest version of either macOS 10.13.6 or macOS Mojave 10.14.4 or later, iOS 12.1.4 or later, or iPadOS. To capture a Live Photo of a person in a group call, both you and the other person on the call must be using macOS Catalina or later, iOS 13 or later, or iPadOS. For more information about the latest versions of macOS, see the Apple Support article Apple security updates. Taking a Live Photo in FaceTime is not available in all countries or regions."

2 replies
Question marked as Top-ranking reply

Nov 7, 2020 01:23 AM in response to BethUnsworth

Know the reason here --> Take a Live Photo in FaceTime on Mac - Apple Support


"Note: To capture a Live Photo in a one-on-one call, both you and the other person on the call must be using the latest version of either macOS 10.13.6 or macOS Mojave 10.14.4 or later, iOS 12.1.4 or later, or iPadOS. To capture a Live Photo of a person in a group call, both you and the other person on the call must be using macOS Catalina or later, iOS 13 or later, or iPadOS. For more information about the latest versions of macOS, see the Apple Support article Apple security updates. Taking a Live Photo in FaceTime is not available in all countries or regions."

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FaceTime photos not saving

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