You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

âș If you can't accept iCloud Terms and Conditions... Learn more >

âș If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Facetime photos

The FaceTime photos don't work they don't save to my camera roll. I've tried resetting my settings and phone and I've turned off and on the live photo settings on FaceTime and I still don't see the photos on my camera roll.


Posted on Apr 29, 2020 12:42 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 29, 2020 1:13 AM

Use FaceTime Live Photos

With iOS 12.1.4 and later, and iPadOS, you can capture moments with your friends and family using Live Photos during a FaceTime video call. Here's how:

  1. Start a FaceTime video call. 
  2. Tap the shutter button  to take a photo.
  3. Go to your Photos app to find the photos you saved.

To save FaceTime Live Photos, all participants need iOS 12.1.4 or later, or iPadOS. Not all features of FaceTime Live Photos are available with earlier versions of iOS. FaceTime Live Photos doesn’t work with iOS 11.


2 replies
Question marked as Top-ranking reply

Apr 29, 2020 1:13 AM in response to emmafloressd

Use FaceTime Live Photos

With iOS 12.1.4 and later, and iPadOS, you can capture moments with your friends and family using Live Photos during a FaceTime video call. Here's how:

  1. Start a FaceTime video call. 
  2. Tap the shutter button  to take a photo.
  3. Go to your Photos app to find the photos you saved.

To save FaceTime Live Photos, all participants need iOS 12.1.4 or later, or iPadOS. Not all features of FaceTime Live Photos are available with earlier versions of iOS. FaceTime Live Photos doesn’t work with iOS 11.


Facetime photos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.