Unkown error (4010)

I'm trying to update my iPhone to 14.2 using my Windows 10 computer iTunes. I'm getting a error message: iPhone cannot be updated. Unknown error (4010)

Windows, Windows 6

Posted on Nov 6, 2020 09:27 AM

Top-ranking reply

Demo

Level 10

166,723 points

Posted on Nov 6, 2020 09:46 AM

See the answer here stating that it is a firewall or anti virus issue.

error code 4010 why does it keep showing

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3 replies

Top-ranking reply

Demo

Level 10

166,723 points

Nov 6, 2020 09:46 AM in response to Milkyway90

See the answer here stating that it is a firewall or anti virus issue.

error code 4010 why does it keep showing

Milkyway90 Author

Level 1

8 points

Nov 6, 2020 11:05 PM in response to Demo

Thank you. I will temporarily disable my firewall or antivirus the next time I get this error message. This time when I tried about half an hour later to do the update, it went fine.

Demo

Level 10

166,723 points

Nov 7, 2020 03:40 AM in response to Milkyway90

You’re welcome. I’m happy to hear that you had success.

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Unkown error (4010)