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I just bought a used Apple Watch Series 5 and tried to pair it with my iPhone 10. The watch said it couldn't pair with iOS 13.7 which surprised me because iOS 14 didn't exist until about 6 weeks ago. I have my original Apple Watch paired with the iPhone, is it possible that is the true reason the Series 5 won't pair?
Apple Watch
Greetings, romad.
It appears that you're having a problem pairing your new Apple Watch Series 5 with your iPhone X. You receive a message that it couldn't pair with your iPhone because it’s on iOS 13.7. You also mention that your old Apple Watch is also paired with your phone and wondering if this is the reason. We understand how important it is to pair your new Apple Watch in order to use it, and we're glad to help with this.
Set up and pair your Apple Watch with iPhone - Apple Support -- If your Apple Watch has watchOS 7 installed, you'll need to update the iOS on your iPhone X to iOS 14 or later in order for it to pair correctly. After updating, see if you're able to pair your new Apple Watch with your phone.
It shouldn't matter that your old Apple Watch is already paired. You'll be able to switch to which watch you're wearing once the new watch has been added.
Feel free to get back to us with any questions or problems you may have.
Take care.
Greetings, romad.
It appears that you're having a problem pairing your new Apple Watch Series 5 with your iPhone X. You receive a message that it couldn't pair with your iPhone because it’s on iOS 13.7. You also mention that your old Apple Watch is also paired with your phone and wondering if this is the reason. We understand how important it is to pair your new Apple Watch in order to use it, and we're glad to help with this.
Set up and pair your Apple Watch with iPhone - Apple Support -- If your Apple Watch has watchOS 7 installed, you'll need to update the iOS on your iPhone X to iOS 14 or later in order for it to pair correctly. After updating, see if you're able to pair your new Apple Watch with your phone.
It shouldn't matter that your old Apple Watch is already paired. You'll be able to switch to which watch you're wearing once the new watch has been added.
Feel free to get back to us with any questions or problems you may have.
Take care.
Unfortunately I don't know what version of WatchOS is on it since I can't get past the pairing step. And I can't put iOS 14 on my iPhone until I'm sure a critical app works with it - so far some of the app users say it crashes on iOS 14 while others don't seem to have a problem on iOS 14.
Thank you for getting back to us with that information, romad. It's helpful.
Get Support - Since you're still unable to pair your new Apple Watch with your iPhone, please contact Apple Support. After selecting this link, choose Pairing & Connectivity.
Cheers!
OK, I was able to update my iPhone 10 to iOS 4.2, and the apps I'd had reports of crashing under it, work fine (so far, knock on wood).
Next I successfully paired the Series 5, then restored from today's backup of my Series 0 watch. Last I reset my Series 0 watch.
If the watch 5 has WatchOS7 on it then it requires a phone with ios14.
nice!! I hope that your results are as you expected and that you continue to enjoy your Apple devices!!
Apple Watch Series 5 won't pair with my iPhone 10
