You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I want to get a refund for something I did not order

I have been charged a staggering £77 for duolingo when I did not request this. Please refund me as soon as possible.


Thank you

iPhone 6s, iOS 11

Posted on Oct 16, 2020 12:36 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 16, 2020 2:40 PM

You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated prosess, if you wish to explain your situation in depth to a person you can:

Contact Apple for support and service - Apple Support


Also see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

1 reply
Question marked as Top-ranking reply

Oct 16, 2020 2:40 PM in response to luketomasoneill

You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated prosess, if you wish to explain your situation in depth to a person you can:

Contact Apple for support and service - Apple Support


Also see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

I want to get a refund for something I did not order

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.