How to request a refund?

This is a public user to user forum. Please delete your personal info.

Request a refund for apps or content that you bought from Apple - Apple Support

Are you referring to a physical item?

You’re still not talking to Apple here. If you need to return item like an iPhone, or an iPad or a Mac you need to go to Returns & Refunds - Shopping Help - Apple

You are not talking to Apple here. Click the link I gave above and follow those instructions.