Frequently shutting down

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Level 1

8 points

Frequently shutting down

Hello my name is Pruthvi

my mobile iPhone 7plus frequently shutting down After shutting Down I need to connect my mobile to charging after that it will starting ,,even the the battery 70 or 80 percentage mobile is shutting down .. please help me to find this

thank you

iPhone 7 Plus, iOS 14

Posted on Sep 28, 2020 08:58 PM

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Answer 1

Axel Foley

Level 10

150,906 points

Sep 28, 2020 10:24 PM in response to pruthvi112

Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -.
If the above works then please contact ➔ Apple Support and setup an appointment to have your iPhone examined at the Apple Store or at an Apple Authorized Service Center.

Axel F.

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Answer 2

Axel Foley

Level 10

150,906 points

Sep 28, 2020 09:11 PM in response to pruthvi112

What is the Battery Health of your iPhone? Open Settings ➔ Battery ➔ Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less than it has gone through its lifecycle and therefore should be replaced, according to Apple.

Axel F.

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Answer 3

pruthvi112 Author

Level 1

8 points

Sep 28, 2020 09:32 PM in response to Axel Foley

Thank you

my battery is on 84%

and showing your battery is performing normal peak permanence

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Frequently shutting down

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