iPhone 12 pro randomly shutting off.

I have a problem with my Iphone 12 Pro it randomly shuts down and then reboots. It doesn't seem to happen if the phone is plugged into a power charger. The battery max capacity is 85% and was wondering if it has anything to do with this. I have reset phone and its still happening the phones max capacity is 128gb and around half full.

iPhone 12 Pro

Posted on Jun 3, 2023 04:10 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 4, 2023 07:26 PM

Hi Loz1966

welcome to the Apple (user-to-user) Community.


Re: iPhone 12 pro randomly shutting off


Apple Support has an article online (link below) to help with what to do:

If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support


All the best :-)


2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 12 pro randomly shutting off.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.