Charges

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Level 1

8 points

Charges

I have at least 5 different charges on my account that I do not know why or what they are. I never ordered anything but iCloud to back up my phone. And I have

Disney+ I have many Apple charges for 12.99 19.99 9.99 , I think the 2.99 is for iCloud 9.99 46.65 and 13.99. I need to know what those charges are for and I need a refund on all of the ones I do not I did not order or use...

thank you,

Desiree Romero

iPhone SE, iOS 13

Posted on Sep 12, 2020 01:50 PM

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Answer 1

Top-ranking reply

sberman

Level 10

271,474 points

Sep 12, 2020 01:52 PM in response to Sadara3

If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support

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Answer 2

sberman

Level 10

271,474 points

Sep 13, 2020 12:20 PM in response to Sadara3

Sadara3 wrote:

You didn’t answer my question? I don’t even see it here.

Seriously? Did you follow each and every step in the article linked above? For example:

Did you review your list of purchases?
Did you review your subscriptions?
Did you review the purchase history of each Apple ID that uses your payment method?
Did you check each and every Apple ID you may have ever used?
What did Apple Support tell you when you contacted them?

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Answer 3

Sadara3 Author

Level 1

8 points

Sep 13, 2020 12:21 PM in response to sberman

You didn’t answer my question? I don’t even see it here. I am being charged for multiple charges every month or week. It has to stop, and refunded! all I should have is Icloud...

Desiree

[Personal Information Edited by Moderator]

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Charges

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