My iPhone max is locked and won’t respond - power off comes on, does not respond

The power off button does not respond when I try to slide it to off. Restarts don’t work as power off button comes on, but doesn’t respond.


Posted on Sep 11, 2020 5:24 PM

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Question marked as ⚠️ Top-ranking reply

Posted on Sep 11, 2020 6:27 PM

Try the steps in this article:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If that does not help your phone might need service:

Contact Apple for support and service - Apple Support


Good luck!

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My iPhone max is locked and won’t respond - power off comes on, does not respond

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