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Level 1

5 points

My iPhone max is locked and won’t respond - power off comes on, does not respond

The power off button does not respond when I try to slide it to off. Restarts don’t work as power off button comes on, but doesn’t respond.

Posted on Sep 11, 2020 5:24 PM

Top-ranking reply

Level 8

39,487 points

Posted on Sep 11, 2020 6:27 PM

Try the steps in this article:

If that does not help your phone might need service:

Good luck!

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