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iphone app store

I keep trying to log into app store on my new iphone 11; i may have entered incorrect password a couple of time but now it will now allow me to authenticate at all

What to do next?

I have turned it off and on

THanks

iPhone 11, iOS 13

Posted on Sep 7, 2020 9:17 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 8, 2020 8:31 AM

Have you tried restarting the phone?


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



1 reply
Question marked as Top-ranking reply

Sep 8, 2020 8:31 AM in response to JeannetKessels

Have you tried restarting the phone?


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



iphone app store

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