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I got the iPhone 11 and I have been waiting two hours for the software update 13.6.1 to begin updating and it’s just has “install now” on the screen with a loading symbol beside it and it won’t let me touch it

New phone, requires to update to 13.6.1 before I open the phone but it won’t let me update.

iPhone 11

Posted on Aug 30, 2020 11:18 AM

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Question marked as Top-ranking reply

Posted on Aug 30, 2020 11:19 AM

Are you connected to WiFi and does your iPhone have more than 50% charge?

4 replies

I got the iPhone 11 and I have been waiting two hours for the software update 13.6.1 to begin updating and it’s just has “install now” on the screen with a loading symbol beside it and it won’t let me touch it

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