Regularly Itunes themselves delete songs from your library so you will repurchase them. Keep receipts for all your purchases. They are one grredy mfo shower. It is impossible to contact them as old ipods will they simply will not deal with. on the pretend help page they ask you to tpe in serial number of product and when ya do they say it is the wrong product. bullcrap. I am done with this company-I have bought thousands og songs from them over the years but they are incredibly greedy. I am moving to some other platform.