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TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >
I'm trying to follow the steps provided in Apple Support to Erase All Content on an iPhone8. I've connected the device to my HP laptop but I don't see an option when I search My Computer to Select the Device to restore to original default settings. I've already upgraded to a new phone and all my data has transferred. Just need to wipe the old phone clean to return to Verizon.
iPhone 8
Is your phone connected to WiFi? You don't need to hook your phone up to a computer to reset it.
Just sign out of your Apple ID, then go to Settings > General > Reset > Erase all Content and Settings
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
You need to have itunes in on your laptop and then do this If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
ahh, yes.. I missed the part about the forgotten passcode
Erase All Content - Forgot Passcode
