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How do I reset or retrieve it the 4 digit passcode to erase my old iphone?


I'm upgrading my iphone and have transferred all successfully. Now I'm attempting to erase everything from my old 8Plus but it wants a 4 digit passcode which I don't know. How do I reset or retrieve it?

iPhone 8 Plus, iOS 14

Posted on Nov 22, 2021 1:36 PM

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Question marked as Top-ranking reply

Posted on Nov 22, 2021 1:49 PM

It should be asking for your screen unlock passcode normally unless you have restrictions in place in Screen Time with a passcode, in which case it will require that passcode instead.


If you don't know the restrictions / Screen Time passcode, then the only way to erase the iPhone is to do so through iTunes/Finder on a computer. See here: link-> If you forgot your iPhone passcode - Apple Support

3 replies
Question marked as Top-ranking reply

Nov 22, 2021 1:49 PM in response to Do2021

It should be asking for your screen unlock passcode normally unless you have restrictions in place in Screen Time with a passcode, in which case it will require that passcode instead.


If you don't know the restrictions / Screen Time passcode, then the only way to erase the iPhone is to do so through iTunes/Finder on a computer. See here: link-> If you forgot your iPhone passcode - Apple Support

How do I reset or retrieve it the 4 digit passcode to erase my old iphone?

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