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Kiaraanicol3 Author

Level 1

4 points

subscriptions

i don’t remeber starting any subscriptions other than with apple music. i can’t download anything until i pay off those subscriptions. i have tried everything i can think of, i have ended those subscriptions. i can’t change my payment method to none because of this. i really need help.

iPhone 11, iOS 13

Posted on Jun 22, 2020 5:27 PM

Top-ranking reply

Dah•veed

Level 9

65,659 points

Posted on Jun 22, 2020 11:19 PM

There is only one correct way to cancel a subscription.

Managing auto-renewing subscriptions -

http://support.apple.com/kb/HT4098

After you have canceled them correctly, you will need to pay the amount that you owe before you can ever use your account again. Buy an App Store/iTunes gift card large enough to cover your debt and redeem it.

ASC - Late 2012 Mac mini, macOS 10.15.5; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.5.1; iPhone 8+, iOS 13.5.1; TV 4th Gen, tvOS 13.4.6;  HomePods, audioOS 13.4.6 and Airport Express w/ Airplay 2

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subscriptions

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