Screenshot

My MacBook Air has suddenly stopped taking screenshots. Whenever I press the keys for the shortcut I can hear the camera noise but it doesn't take a photo because I can't find it anywhere. The settings still have screenshots set up in the shortcuts and I've restarted my computer, how can I fix this?

MacBook Air 13″, macOS 10.15

Posted on Jun 15, 2020 12:52 AM

Similar questions

Screenshot is gone on my MacBook The screenshot function has stopped working. When I take a screenshot, the image will not lie on the desktop. It settles nowhere. I'm searching for the picture but it's not there. I have checked the settings on the keyboard and restored the default settings on the screenshot, but it still does not work. Any advice on what can be done?
1158 3
Screen Capture highlight won't disappear When I take a screenshot (CMD/Shift/5) the screen is dulled except for a window identifying the shot. After the screenshot, the dulling/highlight-window remains. The only way to get rid of them is to restart my MacBook Air (Ventura 13.2.1)
2097 4
Screenshots not working on MacBook Pro I am doing a lot of screenshots creating Standard Operating Procedures for my business and a few days ago, the shortcurts for screenshots stopped working. When I click on 'Shift+Command+4' it tabs to another window in Chrome. In Excel, it does nothing. I have: 1) Rebooted the laptop several times. 2) I have checked the shortcuts are ticked in 'Keyboards' section of System Preferences 3) I have cleared NVRAM by holding down Option, Command, P+R. Still not working. Any ideas?
891 3

1 reply

Axel Foley

Level 10

150,930 points

Jun 15, 2020 12:58 AM in response to jennifer_grace

Press Command+Shift+5 and choose options at the bottom within the proposed screenshot. In options, select the location for your screenshots. I recommend choosing your Desktop so that you can easily access your screenshot and then also delete them as needed.

Axel F.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Screenshot

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up