how can I get a copy of my receipt or invoice?
how can I get a copy of my receipt or invoice? I made a web order.
MacBook Air 13", macOS 10.14
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how can I get a copy of my receipt or invoice? I made a web order.
MacBook Air 13", macOS 10.14
Apple differentiates the Apple Store, and the App Store, which can make these discussions confusing...
If the web order was with the folks at the Apple Store, those purchase receipts are usually emailed. Check your spam folder.
For the Apple App Store orders...
See your purchase history for the App Store or iTunes Store - Apple Support
If for the Apple Store and you don’t have an email, see the mechanism for printing a receipt listed here:
Viewing & Changing Orders - Shopping Help - Apple
If you still need help, you’ll want to contact the folks at Apple Support.
Apple differentiates the Apple Store, and the App Store, which can make these discussions confusing...
If the web order was with the folks at the Apple Store, those purchase receipts are usually emailed. Check your spam folder.
For the Apple App Store orders...
See your purchase history for the App Store or iTunes Store - Apple Support
If for the Apple Store and you don’t have an email, see the mechanism for printing a receipt listed here:
Viewing & Changing Orders - Shopping Help - Apple
If you still need help, you’ll want to contact the folks at Apple Support.
ProfessorL wrote:
I did what it said in the link you provided, and there is no 'view invoice' option on my 'order details' page, so it didn't work. Nor did they email me a receipt.
To confirm the “they” there, this purchase was directly from the folks at Apple? If the purchase was directly from Apple and if what is available at the above links is insufficient and if you received no receipt, then you’ll want to contact the folks at Apple Support directly.
武杰 wrote:
Dear Miss/Mr,
Up to yesterday, I have received your products(Magic Keyboard, AirPods Pro, Apple Pencil and 12.9-inch iPad), thank you very much!
Now I need the Receipt (order {expunged}, an electronic copy). Would you please send me the receipt?
We're other users and not folks that work for Apple. We have no access to this information.
Apple differentiates the Apple Store, and the App Store, which can make these discussions confusing...
If the web order was with the folks at the Apple Store, those purchase receipts are usually emailed. Check your spam folder.
For the Apple App Store orders...
See your purchase history for the App Store or iTunes Store - Apple Support
If for the Apple Store and you don’t have an email, see the mechanism for printing a receipt listed here:
Viewing & Changing Orders - Shopping Help - Apple
If you still need help, you’ll want to contact the folks at Apple Support.
Dear Miss/Mr,
Up to yesterday, I have received your products(Magic Keyboard, AirPods Pro, Apple Pencil and 12.9-inch iPad), thank you very much!
Now I need the Receipt (an electronic copy). Would you please send me the receipt?
Best wishes,
Wujie
[Personal Information Edited by Moderator]
I did what it said in the link you provided, and there is no 'view invoice' option on my 'order details' page, so it didn't work. Nor did they email me a receipt.
Thank you for the reply! Yes, it was directly from apple.com. I did contact them and got an un-helpful email back that didn't answer my question, but I'll keep trying …
how can I get a copy of my receipt or invoice?