You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how can I get a copy of my receipt or invoice?

how can I get a copy of my receipt or invoice? I made a web order.

MacBook Air 13", macOS 10.14

Posted on May 22, 2020 8:46 AM

Reply
Question marked as Top-ranking reply

Posted on May 22, 2020 9:13 AM

Apple differentiates the Apple Store, and the App Store, which can make these discussions confusing...


If the web order was with the folks at the Apple Store, those purchase receipts are usually emailed. Check your spam folder.


For the Apple App Store orders...

See your purchase history for the App Store or iTunes Store - Apple Support


If for the Apple Store and you don’t have an email, see the mechanism for printing a receipt listed here:

Viewing & Changing Orders - Shopping Help - Apple


If you still need help, you’ll want to contact the folks at Apple Support.


6 replies
Question marked as Top-ranking reply

May 22, 2020 9:13 AM in response to Nadia_22

Apple differentiates the Apple Store, and the App Store, which can make these discussions confusing...


If the web order was with the folks at the Apple Store, those purchase receipts are usually emailed. Check your spam folder.


For the Apple App Store orders...

See your purchase history for the App Store or iTunes Store - Apple Support


If for the Apple Store and you don’t have an email, see the mechanism for printing a receipt listed here:

Viewing & Changing Orders - Shopping Help - Apple


If you still need help, you’ll want to contact the folks at Apple Support.


May 30, 2020 9:45 AM in response to ProfessorL

ProfessorL wrote:

I did what it said in the link you provided, and there is no 'view invoice' option on my 'order details' page, so it didn't work. Nor did they email me a receipt.


To confirm the “they” there, this purchase was directly from the folks at Apple? If the purchase was directly from Apple and if what is available at the above links is insufficient and if you received no receipt, then you’ll want to contact the folks at Apple Support directly.


Jun 17, 2020 11:45 AM in response to 武杰

武杰 wrote:

Dear Miss/Mr,

Up to yesterday, I have received your products(Magic Keyboard, AirPods Pro, Apple Pencil and 12.9-inch iPad), thank you very much!
Now I need the Receipt (order {expunged}, an electronic copy). Would you please send me the receipt?


We're other users and not folks that work for Apple. We have no access to this information.


Apple differentiates the Apple Store, and the App Store, which can make these discussions confusing...


If the web order was with the folks at the Apple Store, those purchase receipts are usually emailed. Check your spam folder.


For the Apple App Store orders...

See your purchase history for the App Store or iTunes Store - Apple Support


If for the Apple Store and you don’t have an email, see the mechanism for printing a receipt listed here:

Viewing & Changing Orders - Shopping Help - Apple


If you still need help, you’ll want to contact the folks at Apple Support.

how can I get a copy of my receipt or invoice?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.