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Refund from app

my child accidentally purchased app. How can we get money back. Please help to refund the money. Lightroom presets app.

please

thank you

iPhone 7 Plus, iOS 13

Posted on May 5, 2020 5:54 PM

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Question marked as Top-ranking reply

Posted on May 5, 2020 5:58 PM

See this, Request a refund for apps or content that you bought from Apple - Apple Support You should also make sure this is not a subscription, and cancel that before you get charged for renewal. See or cancel your subscriptions - Apple Support


And I suggest you configure the device so they cannot access the App Store or restrict your Apple ID to require your password before allowing a purchase.

1 reply
Question marked as Top-ranking reply

May 5, 2020 5:58 PM in response to Aliosha484

See this, Request a refund for apps or content that you bought from Apple - Apple Support You should also make sure this is not a subscription, and cancel that before you get charged for renewal. See or cancel your subscriptions - Apple Support


And I suggest you configure the device so they cannot access the App Store or restrict your Apple ID to require your password before allowing a purchase.

Refund from app

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