Refund from app

my child accidentally purchased app. How can we get money back. Please help to refund the money. Lightroom presets app.

please

thank you

iPhone 7 Plus, iOS 13

Posted on May 5, 2020 05:54 PM

Reply
Question marked as Top-ranking reply

Posted on May 5, 2020 05:58 PM

See this, Request a refund for apps or content that you bought from Apple - Apple Support You should also make sure this is not a subscription, and cancel that before you get charged for renewal. See or cancel your subscriptions - Apple Support


And I suggest you configure the device so they cannot access the App Store or restrict your Apple ID to require your password before allowing a purchase.

1 reply
Question marked as Top-ranking reply

May 5, 2020 05:58 PM in response to Aliosha484

See this, Request a refund for apps or content that you bought from Apple - Apple Support You should also make sure this is not a subscription, and cancel that before you get charged for renewal. See or cancel your subscriptions - Apple Support


And I suggest you configure the device so they cannot access the App Store or restrict your Apple ID to require your password before allowing a purchase.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Refund from app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.