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User profile for user: Strawberry242
Strawberry242 Author
User level: Level 1
28 points

iPhone 6S storage problem

My wife's iPhone 6S seems to have a storage issue. (she cannot update OS nor take anymore photos) According to the attached image of her storage report, apps, messages and photos only take up about 35% of her total phone capacity. Looks like "other" is taking up all the rest of the space. What could this "other" be?

iPhone 6s

Posted on May 1, 2020 3:04 PM

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User profile for user: sberman
sberman
User level: Level 10
269,139 points

Posted on May 1, 2020 3:07 PM

If you need more space for an update - Apple Support


Or you may try a restore.

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

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iPhone 6S storage problem

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