User profile for user: lj097
lj097 Author
User level: Level 1
11 points

iMessage & Facetime

im not able to use my apple id for imessage & facetime. It keeps saying "an error occured during activation" everytime i try to log in


iPhone X, iOS 13

Posted on Apr 27, 2020 03:39 PM

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User profile for user: razmee209
razmee209
Community+ 2025
User level: Level 10
197,598 points

Posted on Apr 27, 2020 04:32 PM

Follow ALL steps here If you get an error when trying to activate iMessage or FaceTime - Apple Support

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User profile for user: Eric Root
Eric Root
User level: Level 10
685,125 points

Apr 27, 2020 05:30 PM in response to lj097

Messages Troubleshooting.   


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

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iMessage & Facetime

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