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jarod49 Author

Level 1

4 points

Disabled AppStore and iTunes account

I have done a number of steps to try and enable my AppStore and iTunes account - changed password, updated CC info, and it still is disabled (for 5 days now). Please help

iPhone XR, iOS 13

Posted on Apr 21, 2020 3:04 PM

Top-ranking reply

Pactricia666

Level 6

12,814 points

Posted on Apr 21, 2020 3:10 PM

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

You may also check on this Apple Support link: https://support.apple.com/en-us/HT204106

Hope it helps!

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Disabled AppStore and iTunes account

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