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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Dear Apple Support
My account was loggedin without my knowledge. Somebody hacked my account and accessed my imessages. I am not able to login to my iphone to set the two factor authentication. Please help me asap and set a two factor authentication for me.
Your Apple ID was used to sign in to iMessage on a MacBook Pro 13" named “bkxlXa88”.Date and Time: 5 April 2020, 8:54 pm PDT
Regards
Safa
We can't set it up for you. Sign into Apple ID: Your Account for Everything Apple https://appleid.apple.com/#!&page=signin and turn 2-factor authentication on.
And see:
If you think your Apple ID has been compromised https://support.apple.com/en-us/HT204145
Security and your Apple ID https://support.apple.com/en-us/HT201303
iCloud security overviewhttps://support.apple.com/en-us/HT202303
Ways to keep your information safe on Mac https://support.apple.com/en-gb/guide/mac-help/mh11402/mac
We can't set it up for you. Sign into Apple ID: Your Account for Everything Apple https://appleid.apple.com/#!&page=signin and turn 2-factor authentication on.
And see:
If you think your Apple ID has been compromised https://support.apple.com/en-us/HT204145
Security and your Apple ID https://support.apple.com/en-us/HT201303
iCloud security overviewhttps://support.apple.com/en-us/HT202303
Ways to keep your information safe on Mac https://support.apple.com/en-gb/guide/mac-help/mh11402/mac
Why can't you log into your phone? What happens when you try? Error message(s)? Have you tried resetting your password?
Enter the Apple (iCloud) ID and click Forgot Password.
If necessary, if you are the original owner, contact Apple ID Support. They will need to see the original purchase receipt with the serial number/paperwork.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option.
https://twitter.com/AppleSupport
Or fill out and submit iTunes Store - Contact Us - Official Apple Support The form is for iTunes, but will get passed to the ID Support section.
My account's username for instance is uname@gmail.com. In my phone it is set with uname@icloud.com. I have checked, I never set this new username as an alias. When I enter the password, it gives verification error because my real password for my username does not match with this new username's password.
And I can't signout for the same reason. When I sign out, my phone asks for the password of uname@icloud.com.
I can't go to apple store because of corona virus. So, please help me here.
The password for uname@icloud.com, should be your Apple ID password.
You can try contacting Apple ID Support using the links above. Have the original purchase receipt with the serial number available.
My account was hacked yesterday
