Catalina Update

Hello,


I am trying to install Catalina on my 2013 Mac desktop. When I get to the screen to click on install my computer will not go any further with the installation. I do not get any message so it looks like my computer freezes. How can this problem be resolved?


Thank you for your help.


iMac 27", macOS 10.15

Posted on Apr 1, 2020 02:40 PM

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Posted on Apr 1, 2020 02:46 PM

Try restarting in Safe Mode and then restart normally and then re-try the installation.


Safe Mode Reset instructions


If the problem persists, I suspect a corrupt download. In that case please try a fresh download.



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