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Unable to check for update

i have been trying to update my iPad Air 2 for over a year now, it keep saying, an error occurred while checking for a software update! Please I need help on how I can update it!

iPad Air 2 Wi-Fi, Cellular

Posted on Mar 27, 2020 2:07 PM

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Question marked as Top-ranking reply

Posted on Mar 27, 2020 2:41 PM

Hello,


Please refer to the following Apple Support document.


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

1 reply

Unable to check for update

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