I dont have 'Internal Speakers' in the Output tab

I can't hear sounds on the Mac. Tried to follow the system preferences solution but there wasn't an option of 'internal speakers'

Posted on Mar 26, 2020 02:02 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 26, 2020 06:30 PM

If you attempt to play audio and look into the headphone jack do you see a red light? If so, then one of the contact pins in the headphone jack is slightly bent and shorting out against the ground shell. This usually occurs on older model laptops since the newer laptops stopped using a spring contact. If this is the case, then @BDAqua's suggestion may work. Usually I find that it is necessary to pry the contact away from the shell which is extremely difficult to do even when you've done it a few times.


If there is no red light in the headphone jack while you are playing audio, then one of the speakers may be bad and preventing audio from any of them (depends on the laptop).

4 replies
Question marked as Top-ranking reply

Mar 26, 2020 06:30 PM in response to Michal Hadari

If you attempt to play audio and look into the headphone jack do you see a red light? If so, then one of the contact pins in the headphone jack is slightly bent and shorting out against the ground shell. This usually occurs on older model laptops since the newer laptops stopped using a spring contact. If this is the case, then @BDAqua's suggestion may work. Usually I find that it is necessary to pry the contact away from the shell which is extremely difficult to do even when you've done it a few times.


If there is no red light in the headphone jack while you are playing audio, then one of the speakers may be bad and preventing audio from any of them (depends on the laptop).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I dont have 'Internal Speakers' in the Output tab

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.