You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

johanneb Author

Level 1

4 points

Error

i installed iTunes and i get a error message : iTunes could not connect to this iPhone. An unknown error occurred : (0xE800000A)

Please help, thank you

Windows, Windows 6

Posted on Feb 16, 2020 7:36 AM

Reply

Top-ranking reply

Community+ 2024

Level 10

413,710 points

Posted on Feb 16, 2020 7:39 AM

Connect iPhone to Computer / Mac

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

View in context

Similar questions

1 reply

Top-ranking reply

Community+ 2024

Level 10

413,710 points

Feb 16, 2020 7:39 AM in response to johanneb

Connect iPhone to Computer / Mac

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

Reply

Error

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up