International FaceTime

Why am I seeing charges for FaceTime calls to Sweden? I never used to so this is a new thing in the past couple months.


Posted on Feb 14, 2020 6:56 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 14, 2020 7:17 AM

You’re seeing charges in what context? In Apple bills? In your cellular carrier bills? FaceTime uses Wi-Fi or cellular data data and voice over IP (VoIP), so should not be incurring a carrier telephone bill beyond the charges for the VoIP carrier data (if any) involved. You’ll certainly get charged for using that cellular data, if you’re not on Wi-Fi.


If you’re on Wi-Fi when calling, you’re not on any cellular carrier network. So no carrier bills. Assuming you’re not using a cellular hotspot for your Wi-Fi, that is. If you’re on cellular, you’ll get charged based on whatever is in your cellular carrier contract.

1 reply
Question marked as Top-ranking reply

Feb 14, 2020 7:17 AM in response to MMHLP

You’re seeing charges in what context? In Apple bills? In your cellular carrier bills? FaceTime uses Wi-Fi or cellular data data and voice over IP (VoIP), so should not be incurring a carrier telephone bill beyond the charges for the VoIP carrier data (if any) involved. You’ll certainly get charged for using that cellular data, if you’re not on Wi-Fi.


If you’re on Wi-Fi when calling, you’re not on any cellular carrier network. So no carrier bills. Assuming you’re not using a cellular hotspot for your Wi-Fi, that is. If you’re on cellular, you’ll get charged based on whatever is in your cellular carrier contract.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

International FaceTime

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.