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why I can't open Apple Music in catalina

gets me out of the loading bar but it never open

MacBook Pro 15”, macOS 10.15

Posted on Feb 13, 2020 03:00 PM

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Posted on Feb 13, 2020 03:59 PM

Where is your music library located?


Have to tried to boot into Safe Mode (Use Safe Mode to isoloate issues with your Mac and Playing Safe: what does Safe Mode do?) and run Music from there. Then reboot and try again.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing. 


1 reply
Question marked as Top-ranking reply

Feb 13, 2020 03:59 PM in response to giannis211

Where is your music library located?


Have to tried to boot into Safe Mode (Use Safe Mode to isoloate issues with your Mac and Playing Safe: what does Safe Mode do?) and run Music from there. Then reboot and try again.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing. 


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