Just had a strange conversation from a Canon tech person, he says I have to delete the old canon drivers and reinstall new ones. I can't see anything on apple help about uninstalling printer drivers. I've followed a few things from goggling it. I have a fairly New printer Pixma G3500 it does work, it just prints in Green now ?? I've been on the apple forums cant see anything about this.
Can anyone help please ?
If you have any Canon software installed, I'd recommend uninstalling it. Then use the following for setting up your printer. Add a printer on Mac - Apple Support
If for some reason that does not work, then use the Reset the printing system steps for resetting the printing system and then adding the re-adding the printer per the first link.
If you have any Canon software installed, I'd recommend uninstalling it. Then use the following for setting up your printer. Add a printer on Mac - Apple Support
If for some reason that does not work, then use the Reset the printing system steps for resetting the printing system and then adding the re-adding the printer per the first link.
Many Thanks for your reply, there are so many folders with Canon files, none of the say they are Drivers, I followed some instructions and deleted the PPDs files. I then downloaded the files from Canon site for G3000 series for Mac OS Catalina
, it still doesn't Print at all now. Do I have to restart Mac for this to work ? Many Thanks
Getting rid of apps in Mac OS is simple, just locate the app and drag it to the Trash and then empty the Trash. Please do that with any Canon apps.
I've done all this, still it won't print. It was printing in Green only, now not at all. I've ben doing around in circles. I'm spending hours on this. I'm going too have phone Canon again.
Thanks for your help though rkaufmann87.
Canon say its the nozzles, done a deep clean. I know it's not the . It's the drivers
Would you believe it is working now. I also deleted the old drives from the Trash.
Many Thanks
Good Luck
Your welcome.
Catalina New Canon Printer Drivers
