Question regarding an email

I received a strange email asking if I had made a purchase using my Apple ID. I don’t know if it was a legitimate email from Apple or not. Is there someone I can speak to concerning this?

Posted on Jan 8, 2020 01:21 PM

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Question marked as Top-ranking reply

Posted on Jan 8, 2020 01:24 PM

Please see the info below for steps to identify bogus emails.


  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The links below has information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

1 reply
Question marked as Top-ranking reply

Jan 8, 2020 01:24 PM in response to rcasares3

Please see the info below for steps to identify bogus emails.


  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The links below has information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

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Question regarding an email

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