Apple Intelligence is now available on iPhone, iPad, and Mac!

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple TV not letting me watch my shows

I am trying to watch CSI Miami on my Apple TV by mobile phone but it keeps wanting billing verification (never has done this in the past) and then when I enter it, it just goes to load “content not loading”, it’s the same if I go on another show too. I have remove the card from my account, restart my phone, close/reopen the app and it still does that to me. I don’t know what else to do.

iPhone XR, iOS 13

Posted on Nov 11, 2019 10:18 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 11, 2019 10:42 AM

Verify your payment information. If needed, try deleting and re-entering the account number, expiration date, and security code for a proper update of this data.

Change, add, or remove Apple ID payment methods - Apple Support

2 replies

Apple TV not letting me watch my shows

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.