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Apple TV not letting me watch my shows

I am trying to watch CSI Miami on my Apple TV by mobile phone but it keeps wanting billing verification (never has done this in the past) and then when I enter it, it just goes to load “content not loading”, it’s the same if I go on another show too. I have remove the card from my account, restart my phone, close/reopen the app and it still does that to me. I don’t know what else to do.

iPhone XR, iOS 13

Posted on Nov 11, 2019 10:18 AM

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Question marked as Top-ranking reply

Posted on Nov 11, 2019 10:42 AM

Verify your payment information. If needed, try deleting and re-entering the account number, expiration date, and security code for a proper update of this data.

Change, add, or remove Apple ID payment methods - Apple Support

2 replies

Apple TV not letting me watch my shows

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